COVID-19: What we can learn from the crisis and how we become digital natives

COVID-19 is forcing more and more experienced, long-time employees into the home office. Despite extensive expertise, the productivity of many suffers from the lack of experience with the home office as well as remote working and tools. 

The entire daily work routine with its familiar processes and rules was turned upside down without further ado.

Home office, digital appointments, fewer business trips, flexible working hours - suddenly everything is allowed - and even necessary.

Without digital tools and flexible working models, many companies and institutions would not be able to work at present. At least concerning many office-based professions we are learning:

  • Becoming a modern company happens faster than expected.
  • And: Here the older colleagues can clearly learn from the younger ones.

At the moment COVID-19 Digital Natives is helping to climb the hierarchy ladder faster than ever before. Digital natives, i.e. younger colleagues who have grown up with the internet, know, that you can live and work anywhere. However, they often find themselves confronted with bosses who have grown up in a world without the internet and do not think much of decentralized working because at first glance it looks like loss of control.

Nevertheless, such managers are forced to come to an arrangement and then learn about the advantages of digital working in everyday work.

Younger people do not shy away from it and do not have to make any obvious effort to learn new tools, try them out, and adapt to new situations in no time at all.

This apparent lightness deceives over one thing: lack of experience. Eine gewisse Leichtigkeit mit Technik und Adaption bedeutet natürlich keineswegs, dass Digital Natives auch über notwendiges,  jahrelang erworbenes Fachwissen verfügen.

And yet it is precisely now that inexperienced colleagues are being promoted to responsible management positions, simply because they seem competent in dealing with the necessary technology without any problems - and are competent in handling digital tools. However, it quickly becomes apparent that technology and specialist knowledge are not equally available. Here, the following applies: technical knowledge is the vehicle for carrying out one's work well. Specialist knowledge is the indispensable basis of an activity. Both types of knowledge are necessary and relevant - both today and in the future. Specialist knowledge and technical knowledge cannot replace each other - only complement each other.

One thing is undisputed: The success factor for companies is clearly the supplementation of specialist knowledge through the use of digital methods and working practices.

The positive side: New working methods and tools in the home office and decentralized teams can be quickly learned and implemented under professional guidance - much faster than is the case with years of painstakingly acquired expertise! Ältere, erfahrene Mitarbeiter bleiben also wertvolle Ressourcen im Unternehmen – und werden durch das neue Methodenwissen noch wertvoller für Unternehmen.

RemPro supports your company individually in the acquisition of methods and techniques of decentralized work: through individual coaching of managers or training of entire teams and departments.

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